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Shipping & Delivery
- Delivery is Free of Charge within Singapore only.
- Delivery is scheduled based on the earliest availability. The projected delivery timeline is between 7–14 working days.
- Our delivery service operates from Monday–Sunday between 930am – 6pm, with the exception of public holidays.
- The customer will be contacted by the delivery team to confirm the delivery date and time.
- The instrument(s) shall be delivered only to the ground floor or lift level of any house/apartment block. Any other arrangement may result in an additional charge, which Aureus Pianos will notify the Customer; additional charges may apply for staircase moving.
- There will be an admin fee of S$50 for rescheduling of delivery time/location if it is requested within at least 48 hours before the confirmed delivery slot.